Return Policy

If your purchase is (damage during shipment or incorrect item) you can send it back to us :
  • Report must be made within 24 hours from goods received.
  • Picture of proof must accompany your report.
  • Damage/ Incorrect items must be return within 25 days, together with original box and receipt.
  • Item bought during promotional events (e.g. Exhibition/roadshow) are not accepted for return and exchange.


 Return Policy Process
Product may be exchanged if they are in new/ unopened condition with the unopened original package within 25 days of delivery. Customer is responsible for shipping cost to and from our warehouse unless exchange is required by our mistake which we will cover all the shipping costs. You will not be able to re-use any promotional free shipping code if you have already used them on your original purchase.If you have any questions about our return policies, please feel free to contact us by phone or e-mail at: service@haveluckjeans.com or TEL 1-888-883-8710

 

25 DAYS RETURNS